Help & Support

  • Fastest
    Support Chat 10AM-7PM EST
    Join support chat. Engineers who build the product sit in our chat every day. It’s the fastest way to answer questions and solve problems.
  • Fast
    Email Support 10AM-7PM EST
    Contact us at Please allow for up to 24 hours for a response, though we typically answer requests within minutes.
  • Pretty Slow
    Twitter Support Whenever we see it.
    Tweet at us, we’re @LayerVault. Our response time on twitter is the slowest, so expect that it’ll take a while for us to see and respond to your questions.

Help Documentation Visit Help Site

Getting Started

Recently create an account or thinking about it? We go over the basics of how LayerVault works.

Tips & Best Practices

The best practices for using LayerVault, recommended workflows, and working with others in your organization.


A comprehensive list of LayerVault features and how to use them.

Common Questions

Our most frequently asked questions and solutions to common issues.

LayerVault Enterprise

A growing resource for our Enterprise product.


Topics relating to billing and payments.


Our policies like the Terms of Service and our Privacy Policy.

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